Privacy Policy
This policy explains how FlexZone Editions handles information related to website visitors and digital guide customers.
Information we collect
- Information you choose to send by email or support message.
- Order and payment information processed by FastSpring after checkout is activated.
- Basic browser or device information that may be collected by hosting, security, analytics, or payment systems.
Payment data
We do not ask customers to send card details through chat or email. When checkout is active, payment details are handled by FastSpring's secure checkout environment.
How we use information
We use customer information to process orders, deliver digital products, provide support, prevent fraud, comply with legal obligations, and improve the website.
Sharing
We may share necessary order information with payment, fulfillment, email, hosting, or compliance providers. We do not sell customer personal information.
Data retention
Order and support records may be kept as needed for customer service, tax, fraud prevention, and compliance requirements.
Your choices
You may contact us to request help with your order information, delivery, or support history. Some records may need to be retained for legal or payment compliance.
Contact
For privacy questions, contact flexzonebd@flexzonebd.com.